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Our Policy

Privacy Policy
We keep your data is secure through online “Point Of Sale” systems. We “personally” do not take or hold your information without your consent and we definitely do not share it with third-party sites. Once you subscribe to our newsletter, we make sure to send regulates and important news in the form of reader-friendly valuable content for our email list of subscribers. We do not share your credentials with other sites and keep your information safe within the vicinity of Orchids Fresh Flowers.

Shipping policy
For the convenience of our customers, we have the most reliable delivery policy. We provide our services all over Los Angeles and across the United States. Where ever you want to surprise your loved ones weather at home or the office, just drop the address, and you’ll get your order right there. Through the website is the best possible way to place your orders. We have a strict deadline for deliveries, and we will do our best to accommodate deliveries at a specific time. We offer SAME-day delivery for all orders as long as ordered early enough to gather all required product and time to design them. For any other time or special occasions, you can pick the advanced booking.

Return and Exchange Policy
Though very few companies offer their customers return policies for unwanted merchandize, Orchids Fresh Flowers is one of them. We promise our customers quality and save their time. We are sure that once you order with us, Orchids Fresh Flowers, and get connected with us, you’ll love to order again. Still, we offer you a “Return Policy” so you can trust us with your time and money as long as it is within the same day and the product is not damaged.
The time frame to change details of the flowers is ONE day. Within this timeline, you can cancel the order or request modifications to it and we are all set to follow your instructions. We do not charge an additional fee for doing so unless new items are added. Please take into account that we do not accept returns without any reason. If the order does not arrive, or the flowers are damaged or not fresh, only in such cases you are eligible to opt for our Returns. If you want to exchange flower arrangement, you can let us know before the order is delivered and we will do everything the best possible way.

 

 

 

 

 

REGULAR WEBSITE POLICY

Who we are

Our website address is: http://OrchidsFreshFlowers.com or https://orchidsff.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

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